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Sample of real requests for a specialist in heating and air conditioning in Longueuil
Eric - Urgent
Monsieur a besoin d'aide pour réparer son air climatisé. Il est prêt à recevoir une intervention ce soir.
Heat pump not producing much cold air
Nathalie - Urgent
Our wall-mount HVAC unit is leaking a lot of water, rendering it unusable. We cleaned the filters last week, and it was working fine until today.
Yury - Urgent
Hello, I have a problem with supposedly heat pump. It's a unit outside of the house with huge metal fan inside it, this fan started to make a terrible noise. Also the unit is covered in snow and ice, and one of the services I called said I have to clear the ice but they didn't give me clear instructions how to do that. It seems to me like an emergency but they also said it's not an emergency. First, I need to identify if it's an emergency and second, I need clear instructions on what to do. Thank you!